Banking & Finance · WhatsApp Marketing

Transform Customer Communication for Banking & Finance with WhatsApp

AiCubix helps banks, NBFCs, insurance companies and financial advisors automate WhatsApp communication — from payment reminders to personalised financial advice.

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Official Meta Partner

Setup in 24 hours

500+ businesses

Manage Everything in One Place

AiCubix provides financial services companies with secure, compliant WhatsApp communication tools to improve customer service, reduce defaults and drive product cross-sells.

Reduce Defaults with Reminders

Send automated EMI, loan and premium payment reminders before due dates. Reduce defaults with timely WhatsApp nudges that get 45%+ open rates — far better than SMS or email.

Engage & Educate Customers

Share financial tips, market updates and product information through WhatsApp. Keep customers informed about new schemes, interest rate changes and account updates in real-time.

Cross-sell & Upsell Products

Recommend relevant financial products based on customer profile — mutual funds, insurance, credit cards — with personalised WhatsApp campaigns that convert at 3× email rates.

Boost Sales and Engagement with AiCubix

Payment Reminders

Reduce payment defaults with automated WhatsApp reminders

Send automated payment due reminders, late payment alerts and receipt confirmations. AiCubix's WhatsApp reminders get 45%+ open rates, dramatically reducing default rates.

Automated EMI and premium due date reminders
Instant payment confirmation with receipt
Late payment escalation sequences
One-click payment link in WhatsApp message

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Payment Reminder

FinanceHub

⚠️ Hi Ravi! Your EMI of ₹12,500 is due on 15th March. Pay now to avoid late charges.

Pay Now

Remind Later

Pay Now

Payment of ₹12,500 received! ✅ Thank you. Your next EMI is due on 15th April.

Policy & Account Updates

Keep customers informed with instant WhatsApp notifications

Send policy renewal reminders, KYC update requests, account statement notifications and scheme announcements automatically — keeping customers engaged and compliant.

Policy renewal reminders with renewal link
KYC update reminders and document collection
FD maturity and reinvestment notifications
New scheme launch announcements

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Policy Renewal Alert

InsureNow

Hi Priya! 🛡️ Your Health Insurance policy (INN-2024-88921) renews on 31st March. Renew now to continue coverage.

Renew Policy

View Benefits

Renew Policy

Policy renewed successfully! ✅ Coverage active till 31st March 2026.

Cross-sell Campaigns

Grow wallet share with personalised product recommendations

Use customer financial data to recommend the right products at the right time — personal loans, mutual funds, credit cards — through personalised WhatsApp campaigns.

Segment customers by income, age and products held
Personalised product recommendation campaigns
Automated onboarding flows for new products
Customer satisfaction surveys via WhatsApp

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Campaign Stats

Cross-sell Campaign — Q1 2024

Mutual Fund Campaign → 22% conversion

Personal Loan Campaign → 18% applied

Credit Card Campaign → 31% applied

WhatsApp vs Email performance:

Open rate: 45% vs 12%

Response rate: 13% vs 2%

Results

Why Banking & Finance businesses love WhatsApp

45%

Avg WhatsApp open rate

60%

Reduction in payment defaults

3×

Higher response vs email

24/7

Automated customer support

Integrations

Seamless integration with 15+ popular platforms

Facebook Ads

Shopify

WooCommerce

Google Sheets

Zapier

Zoho CRM

Razorpay

Kylas CRM

WebEngage

PayU

MoEngage

Instamojo

FAQ

Frequently Asked Questions

Is WhatsApp marketing compliant for banking and finance?

Yes, when using the official WhatsApp Business API (which AiCubix is a verified partner of), all communications are opt-in based, encrypted, and compliant with RBI and SEBI communication guidelines. Customers must opt-in before receiving messages, ensuring GDPR and Indian data protection compliance.

Can I send payment reminders and collect payments on WhatsApp?

Yes! AiCubix supports automated payment reminder sequences and payment link delivery via WhatsApp. You can integrate with Razorpay, PayU, Instamojo and other payment gateways to allow customers to pay directly from the WhatsApp conversation.

How do I reduce loan EMI defaults using WhatsApp?

Set up automated reminder sequences: 5 days before due date (gentle reminder), 1 day before (urgent reminder), and day of due date (final reminder with payment link). AiCubix's 45%+ open rates ensure customers actually see these messages, dramatically reducing defaults.

Can WhatsApp be used for KYC and document collection?

Yes! AiCubix allows you to request and receive documents like PAN, Aadhaar and bank statements directly via WhatsApp chat. The chatbot can guide customers through the document submission process and auto-verify formats.

More Industries

WhatsApp marketing for every business type

Freelancers & Consultants

Transform your financial services communication with WhatsApp

Join banks, NBFCs and insurance companies using AiCubix to automate payment reminders, policy renewals and customer service on WhatsApp.

Try Now on WhatsApp

Scan to try on your phone